Customer satisfaction of restobars in polangui albay towards achieving customer loyalty (Record no. 27643)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02315nam a2200253 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | CSPC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240517155815.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240517s2022 ph a mab 000 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CSPC |
| Language of cataloging | eng |
| Transcribing agency | CSPC |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | UTH BSHM-ELX Ab57c 2022 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Abila, Ivy B., |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer satisfaction of restobars in polangui albay towards achieving customer loyalty |
| Statement of responsibility, etc. | Ivy b. Abila [and 3 others]. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 101 leaves |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Undergraduate Theses (BSHM) - Hospitality Management |
| Name of granting institution | Camarines Sur Polytechnic Colleges, 2022. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | includes bibliographical references. |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The sole purpose of this study was to analyze and determine the level of customer satisfaction of the restobars in Polangui, Albay towards achieving customer loyalty. A survey instrument used in the study as well studied and formulated by the researcher own survey questionnaire and by the helped revised and adopted questioners. The level of customer satisfaction in terms of Quality of Food and Beverages, Value for Money and Location and Physical Facilities; and proposed pamphlet to improve the customer satisfaction. Descriptive type of research was used in this study with 50 customers in restobars at Polangui, ALbay which served as respondents. Based on the findings, it was determined that the level of satisfacftion of the customers is highly satisfied in terms of Quality of Food. Followed by the Value for Money and Locaton and Physical Facilities are both vervbally interpreted as highly satisfied . Customers at the chosen bars in Polangui, Albay have expressed their satisfaction with the restobars' exceptional discounts and reasonable rates. Proposed recommnedations to improve the satisfaction level odf the customers in restobars at Polangui, Albay. With the recommendations, the researchers prepared a pamphlet that will be served for maintaining the level of customers satisfaction in restobars which will increase their likehood of returning and recommending it to their friends and family. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lunas, Romel a., |
| Relator term | author. |
| 720 1# - ADDED ENTRY--UNCONTROLLED NAME | |
| Name | Paniterce, Dan Mark N., |
| Relator term | adviser |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Suppress in OPAC | No |
| Koha item type | Unpublished Materials |
| Classification part | Ab57c |
| Item part | BSHM |
| Call number prefix | UTH |
| Call number suffix | 2022 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library | Main Library | Undergraduate Thesis Section | 05/17/2024 | UTH BSHM Ab57c 2022 | 006170UM | 05/17/2024 | 05/17/2024 | Unpublished Materials |