Microsoft dynamics CRM 2011 : administration bible /

Wittemann, Matthew,

Microsoft dynamics CRM 2011 : administration bible / Matthew Wittemann and Geoff Ables. - Indianapolis, Indiana : Wiley Publishing, Inc., 2011. - vii, 778 pages : figures ; 24 cm.

Includes index.

9780470568149


Management information systems.
Customer relations--Data processing. --Management
Microsoft CRM.
Computers.

658.81202855 / W783m