Data-driven decisions : a practical toolkit for library and information professionals /

Stubbing, Amy,

Data-driven decisions : a practical toolkit for library and information professionals / Amy Stubbing. - xvi, 180 pages : illustrations ; 24 cm.

Includes bibliographical references and index.

Part 1. Background -- Introduction -- Using the toolkit -- Part 2. The toolkit -- Step 1: Identify -- Step 2: Collect -- Step 3: Map -- Step 4: Analyse -- Step 5: Act -- Step 6: Review -- Part 3. Going further -- Moving from a transactional service using data -- Collection mapping for collection management -- User experience and qualitative data -- Alternative data sources: using digital and social media to inform management decisions in your library -- Starting from scratch: building a data culture at the University of Westminster -- Back to the drawing board: how data visualisation techniques informed service delivery during the COVID-19 pandemic.

"This book guides readers from the very start of their journey in discovering data and all its uses to implementing data collection, analysis and review for decision making and service development."

9781783304783


Library administration--Decision making.
Information resources management--Decision making.
Quantitative research.
Data mining.

Z678 / .S78 2022

025.1 / St933d