Learning Resource and Development

Accommodations operations and management.

Accommodations operations and management. - 2nd edition. - xviii, 451 pages : color illustrations ; 26 cm.

Includes bibliographical references and index.

Housekeeping -- Housekeeping procedures -- Tourists accommodation -- Linen and uniform rooms -- Laundry -- Cleaning agents and cleaning operations -- Managing quality -- Interior design -- Maintenance, understanding risks and preventive measures -- Caring for guests and handling guest complaints.

9781984659491


Hotel management.
Hospitality industry.
Tourism.
Lodging operations.

647.94 / Ac271