Learning Resource and Development

The definitive executive assistant and managerial handbook : leadership for PAs, executive assistants, senior administrators and office managers /

France, Sue,

The definitive executive assistant and managerial handbook : leadership for PAs, executive assistants, senior administrators and office managers / Sue France. - Second edition. - xiv, 303 pages ; graphs ; 24 cm

Previous edition: 2012. Includes index

The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective office based and virtual teams to success -- Employee experience from recruitment to performance -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change, resilience and brain power

9781398602465 1398602485 9781398602489 1398602469

2021947856

GBC1E8728 bnb

020321296 Uk


Administrative assistants--Handbooks, manuals, etc.
Secretaries--Handbooks, manuals, etc.
Office management--Handbooks, manuals, etc.
Administrative assistants.
Office management.
Secretaries.


Handbooks and manuals.
Handbooks and manuals.

HF5547.5 / .F688 2022

651.3 / F815d