Introduction to food and beverages services /
Jerusalem, Leo Benjamin,
Introduction to food and beverages services / Leo Benjamin Jerusalem. - xvi, 240 pages : illustrations ; 26 cm.
Includes bibliographical references.
Introduction to food and beverage services -- Providing link between kitchen and service area (KS) -- Food safety, sanitation, and personal hygiene -- Workplace occupational health and safety -- Conflict resolution and maintaining the good relationship with colleagues -- Providing food and beverage service -- Standard operating procedures - restaurant service -- Standard operating procedures room service -- Basic food nutrition -- Food allergies, food intolerance and dietary practices -- Managing and dealing with customers' complaint.
9786218070400
Food service.
Beverage service.
Food and beverage management.
Restaurants--Management.
Customer service.
Table service.
Food safety.
Hospitality industry.
647.95 / J487i
Introduction to food and beverages services / Leo Benjamin Jerusalem. - xvi, 240 pages : illustrations ; 26 cm.
Includes bibliographical references.
Introduction to food and beverage services -- Providing link between kitchen and service area (KS) -- Food safety, sanitation, and personal hygiene -- Workplace occupational health and safety -- Conflict resolution and maintaining the good relationship with colleagues -- Providing food and beverage service -- Standard operating procedures - restaurant service -- Standard operating procedures room service -- Basic food nutrition -- Food allergies, food intolerance and dietary practices -- Managing and dealing with customers' complaint.
9786218070400
Food service.
Beverage service.
Food and beverage management.
Restaurants--Management.
Customer service.
Table service.
Food safety.
Hospitality industry.
647.95 / J487i