Competing globally through customer value : the management of strategic suprasystems /

Competing globally through customer value : the management of strategic suprasystems / [electronic resource] edited by Michael J. Stahl and Gregory M. Bounds. - New York : Quorum Books, 1991. - xxiv, 822 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0899306004 (alk. paper)

90026410


Strategic planning.
Organizational effectiveness.
Consumer satisfaction.
Competition, International.

HD30.28 / .C647 1991

658.4/012