Basics of front office operations /
Sharma, Sanjeev,
Basics of front office operations / Sanjeev Sharma. - viii, 291 pages : 25 cm.
Includes bibliographical references and index.
Front office receptionist -- Sources of operational risk management -- Operations in hotel management -- Electronic security management system in hotel industry -- Hospitality service package for rooms -- Coordination with front office -- Operations management in hospitality industry.
9789352690305
Hotel front desk personnel.
Hotel management.
647.94068 / Sh233b
Basics of front office operations / Sanjeev Sharma. - viii, 291 pages : 25 cm.
Includes bibliographical references and index.
Front office receptionist -- Sources of operational risk management -- Operations in hotel management -- Electronic security management system in hotel industry -- Hospitality service package for rooms -- Coordination with front office -- Operations management in hospitality industry.
9789352690305
Hotel front desk personnel.
Hotel management.
647.94068 / Sh233b